Support & Contact

The fastest way to reach us is email. Tell us what you were doing, what you expected and what happened instead — screenshots help.

We usually reply within two business days.

Common requests

Delete my account: In the app: Profile → Delete Account. This permanently removes your recipes, favorites and meal plans. Can’t sign in? Email us from the address on your account with the subject “Delete my account”.
Cancel or change my subscription: Apple handles billing. Open Settings → your name → Subscriptions → Recipulse. Refund requests go through reportaproblem.apple.com.
Restore a purchase: Sign in with the same Apple ID you subscribed with, then go to Profile → Subscriptions → Restore Purchases.
Trouble signing in: Make sure you use the same method you signed up with (Apple, Google or email). If you used “Hide My Email” with Apple, your account email is a private relay address.
Leave the Android waitlist: Email us from the address you signed up with and we’ll remove it right away.
Report a problem with a recipe: Send us the recipe name and what’s wrong with it. We take allergy and food-safety reports seriously.